Privacy Policy

The Company respects your privacy. We strive to use information to provide the best possible service while respecting the confidentiality of information we are entrusted with. This Privacy Policy outlines the types of personal information we may receive or collect when providing services to you through our websites, applications, products, and services that link to this policy (our “Services”), as well as some of the methods we use to safeguard your personal information.

This policy applies only to information we collect:

• Through the Services.
• In communications, including email, text, chat, and other electronic messages, between you and the Services.
• When you interact with our advertising and applications (including mobile apps) on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries) that does not link to this policy; or
• Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Services.

We may provide additional or different privacy policies that are specific to certain features, services, or activities.

Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. This policy may change from time to time. Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. Collection of personal information

We may collect personal information about you when you interact with our Services, to establish and manage your account or service request, to handle billing and to understand your specific needs to serve you better. Personal information is information about you that is personally identifiable, such as your name, address, email address, credit card, bank account or other financial information or phone number. We do not collect any “sensitive personal information” as defined under applicable privacy laws. 

The Company may also collect information about you through the use of cookies, web beacons and other technologies to enhance your online experience and to learn about how you use our website, co-piplumbing.com, and services. A “cookie” is a small file containing a string of characters that uniquely identifies your browser. While most browsers accept cookies by default, you can manually set your browser to refuse all cookies, accept cookies from specific websites, or highlight when a cookie is sent to your browser. The Company’s servers may also automatically record information when you visit our website, including the URL that directed you to our website, your IP address, browser type and the date and time of your visit.

Third parties may also use automatic collection technologies to collection information about you or your device when you interact with the Services. These include advertisers, ad networks, ad servers, analytic companies, your device manufacturer and your internet or mobile service provider. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Children’s and Minors’ Data

Our Services are not intended for, and we do not knowingly collect any personal data from, children or minors under the age of 18. If we learn we have collected or received personal data from someone under 18 years old without verification of parental consent, we will delete that information.

2. How we use your information

The information the Company collects is used to comprehensively understand your needs and interests, and permits the Company to contact you and deliver a more consistent and personalized experience. For example, the Company may use your information to:

• Communicate with you about our services;

• Provide services and support;

• Update you on new services; and

• Select content to be communicated to you.

Your information may be aggregated with other clients’ information on a purely non-identifiable basis to understand how our services and content are used to help make them better.

Credit card, bank account or financial information given or transmitted to us is used solely for payment processing and fraud prevention efforts. Credit card, bank account or financial information, and other sensitive personal information required to process a credit decision, is not used for any other purposes by us or our financial services providers, and will not be retained any longer than necessary to provide your services, unless you request that we retain your information to streamline your future purchases.

3. Policy on sharing your information

The Company will not sell, rent or lease your personal information to others. The Company may share personal information with companies working on our behalf for a business purpose. In any such cases, however, we require that the companies or entities, via contract or otherwise, adhere to privacy standards and policies at least as restrictive as those the Company has in place, keep your personal information confidential and not use it for any purpose except in connection with products or services we provide to you.

Circumstances may arise, whether for strategic or other business reasons, in which the Company decides to sell, buy, merge or otherwise reorganize businesses. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or, conversely, the receipt of such personal information from sellers. It is the Company’s established practice to seek appropriate protection for all personal information in advance of any such transaction.

We may have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or legitimate governmental request, (b) detect, prevent, or otherwise address suspected fraud, security or technical issues, (c) enforce any applicable terms and conditions, including investigation of potential violations thereof, or (d) protect against imminent harm to the rights, property or safety of the Company, its users or the general public as required or permitted by law.

4. Sites covered by this Privacy Policy

The Company’s website, co-piplumbing.com, may from time-to-time link to third-party websites for your convenience and to provide easy access to additional useful information. Should you select such a link you will leave co-piplumbing.com. The Company does not control those sites nor their privacy practices, which may differ from the Company’s practices and policies. Any personal data you choose to provide to or that is collected by such third parties is not in any way covered by this Privacy Policy. We recommend that you read over such website’s privacy policy before providing any personal information. A link to another website from co-piplumbing.com does not constitute an endorsement or representation about the value, quality or usefulness of anything found on that third-party website.

5. Keeping your information secure

The Company values your trust and takes it seriously. To prevent unauthorized access and disclosure, to maintain data accuracy, and to ensure the appropriate use of your information, the Company utilizes industry standard physical, technical and administrative procedures to safeguard any personal information we collect.

6. Access to and accuracy of your information

The Company strives to keep your personal information accurate and up-to-date. Towards this goal we utilize various technology, management processes and policies. As part of our overall data accuracy initiative the Company provides you with reasonable access to your personal information so you may review and correct your information if needed. To safeguard your privacy and security, we will verify your identity through various means, such as by requiring a password and user ID, before granting access to your data.

We ask that you update your information as and when it changes so any information used to serve you remains as accurate as possible.

7. Your rights and choices

Certain privacy laws provide their residents with specific rights regarding their personal information. This section describes your rights if you are a resident subject to certain privacy laws (to the extent such laws apply to the Company) and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You may have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. If applicable and once we receive and confirm a verifiable consumer request, we will disclose:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you.
• The categories of personal information sold, the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold; and
• The categories of personal information disclosed for a business purpose.

Deletion Request Rights

You may have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. If applicable and once we receive and confirm a verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Opt-Out Request Rights

You may have the right to opt-out of the sharing of your personal information that we collected from you. If applicable and once we receive and confirm a verifiable consumer request to delete your personal information, we will delete (and direct our service providers to delete) your personal information from our records and stop sharing it, unless an exception applies.

Right to Request Correction of Inaccurate Information

You may have the right to request correction of inaccurate information. If applicable and once we receive and confirm a verifiable consumer request, we will correct any inaccurate information identified in the request our records, unless an exception applies.

8. Exercising your rights

To exercise the rights described above, please submit a verifiable consumer request to us by either:

• Calling us at (720) 930-7125 or emailing your request to office@co-piplumbing.com
• Only you or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor and/or child.

The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request, to process and fulfill the request, and for necessary record keeping.

Process Used to Verify an Access and/or Deletion Request

You may be required to submit information including your name, address, email address, and phone number. We will use this information to search our systems and determine if we have information about you. If we are able to locate information about you, we will fulfill your access and/or deletion request. 

Response Timing and Format

If applicable, we will respond to a verifiable consumer request without undue delay within 45 days. If we require more time (up to 90 days total), we will inform you of the reason and extension period in writing. The response we provide will also explain the reasons we cannot comply with a request, if applicable. 

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

9. Non-discrimination

We will not discriminate against you for exercising any of your rights under applicable privacy laws.

10. Changes to this Privacy Policy

The world of technology changes quickly. If and when there are future changes to our Privacy Policy in response we will post them at co-piplumbing.com.

11. Contacting us

We value your opinions and suggestions. Please email us with any questions or concerns at office@co-piplumbing.com, or alternately you can write to us at the following address:

CO-PI Plumbing

P.O. Box 855

Bennett, CO 80102